Refund problem

Yes the manager will not refund my money giving me a hard time. She say that the shoe have been worn when the bottom of the shoe have glue on it

User's recommendation: Don't shop there.

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ID
#4359590 Review #4359590 is a subjective opinion of poster.
Location
Roanoke Rapids, North Carolina

Outstanding Customer Service. . Sorry I wasn't a Pisssd off consumer

The Athletes Foot - Outstanding Customer Service. . Sorry I wasn't a Pisssd off consumer
The Athletes Foot - Outstanding Customer Service. . Sorry I wasn't a Pisssd off consumer
Hello Athletes Foot, I am a 59 year old Aboriginal Disability Pensioner who has worked hard all his life and his injuries are catching up with him. I were to your Glendale store and I was immediately greeted by a young woman with the name of Karen she was very pleasant and asked how could she could help me.I began to tell her and I burst into tears .I told her of my 3 months in hospital and I was still learning to walk again and I needed a shoe too help with Supination of my right ankle. Karen showed empathy and compassion for my situation and told me of similar problem in her life. Karen genuinely wanted to get me the best type of shoe to minimise the pain and lesson the chance of more injury to my ankle .Karen said are you sure you are alright I said yes and asked would I like a drink of water, She brought out a the one that would be of most beneficia l for me changedsizes until she was happy then asked how I felt about them and asked me how they felt a bit of walking around while she watched carefully. I paid which went by without a problem. Karen invited me to sit down and have a rest before the long distance to the car. Glendale management hasn't done your company any favours with there new section. Thank you .

User's recommendation: Plenty of the best looking Joggers and the more serious types of shoes for the sports person.

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ID
#4176582 Review #4176582 is a subjective opinion of poster.
Location
Melbourne, Victoria

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Not allowed to receive raffle item

The Athletes Foot - Not allowed to receive raffle item
I won the raffle for the Jordan lost and found. I arrived at the store at 1240pm. I realized I left the ticket in my other car. I asked if I could go get the ticket which was 10 mins away. When I returned with my ticket it was after 1pm and I was told that my sneaker was re-raffled and I could not get the sneakers. I was told someone else was on the way to get the pair of sneakers.
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ID
#4162891 Review #4162891 is a subjective opinion of poster.
Location
Durham, North Carolina
Cons
  • Unfair treatment of loyal customers
Preferred solution
Deliver product or service ordered

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They suck because I brought some Jordan sweatpants got home they had *** in them but because I took off tags they won’t return my money for a defect in your product

Original review updated by user Nov 20, 2022
I brought some Jordan sweatpants got home they had *** in them I didnt think they had *** in them so as my son was about to try on for school the next morning I took off tags again who expects something to be wrong with something they just brought I noticed the hole the night I brought them I couldnt go back same night it was closed I came next day manager told me go home get tags and receipts and he would return money as I do all this and come back they tell me its my lost I should have seen the hole before I took off the tag its my lost thats some *** and the Salisbury nc store needs to be shut down customer service is terrible they give out raffle shoes to only friends same people get shoes every time and everyone there acts like they doing u a favor by being there and u the customer I want my money back and Ill never shop at another athletes foot User's recommendation: Not to go to athletes foot
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ID
#4158300 Review #4158300 is a subjective opinion of poster.
Location
Salisbury, North Carolina
Cons
  • Cheat you just to get money cause like they told me they sales wa
Loss
$100
Preferred solution
Full refund

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